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Frequently asked questions | FAQ | Importanne Resort

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Dubrovnik HR
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Explore Dubrovnik

Explore Dubrovnik
Visit Dubrovnik and enjoy one of the most attractive destinations on the Adriatic, reveling in the history and culture inside city walls, culinary specialties in taverns and unique natural beauties and crystal clear sea. Allow yourself to be carried away by the spirit of this "Adriatic pearl".



A private departure or arrival taxi transfer to or from Dubrovnik Airport is 35€ (approx. 260 HRK) for a vehicle which seats up to four and 45€ (approx. 340 HRK) for a van which seats eight. Please contact our Reservations Department with flight information to book a transfer.
Our reception will gladly arrange a transfer to and from the city with one of our drivers by car for 10€ (approx. 75 HRK) or by van for 15€ (approx. 115 HRK).

If you would like to use public transportation, the bus stop is located just some 50 meters from the main entrance to the hotel. The number 6 bus departs every 10-15 minutes and will take you to the entrance to the historical city center (last stop).
Yes, you can buy one-way city bus tickets at reception for 12 HRK. Tickets cost 15 HRK when purchased on the bus.
Beverages are not included in the price of half board.
Yes, sun beds, towels and sun umbrellas are included in the price for hotel guests.
Yes, parking is free for hotel guests.
You can pay for your stay with all major bank and credit cards.
Yes, we always have a selection of gluten-free food at our buffet (breakfast and dinner).
If the room is ready we will gladly let you in early. However, if your room isn’t ready, we have available to you baggage storage and you may use the rest of the hotel’s amenities while waiting.
Please contact our Reservations Center.
The official currency in Croatia is the Kuna, and the amount of the reservation and additional services are charged in Kuna at the middle exchange rate for the euro that day.
All credit cards, but not debit cards.
All your preferences will be communicated to reception, where they will do their best to satisfy your request, but we cannot make any guarantees.
Extra beds are available in rooms where it is specified. Cots are available for free in all rooms. Please point it out in your reservation if you need an extra bed.
The fitness/wellness zones are free for all hotel guests to use. This includes the use of the in-door pools, the sauna and the fitness rooms.
Of course, for a fee.
WiFi is free in all guest rooms and common areas of the resort. Please request the password for free internet access when checking into the hotel.
Of course, we can arrange day-trips or a tour guide for you. Please see reception for this.
Of course, our reception will gladly offer you all rental options.
Pets are not allowed.
It is best to contact the Reservations Center for each individual request.
All our indoor pools are open for use all year round.
Yes, you can extend your stay. Please talk to reception about the option and price of the service.
Yes, there is an exchange office at reception.